What do you want to automate

with Nicereply and WhatsApp Business?

Prompt, edit and deploy AI agents that connect to Nicereply, WhatsApp Business and 2,900+ other apps in seconds.

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List Message Templates with WhatsApp Business API on New CES Rating from Nicereply API
Nicereply + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on New CSAT Rating from Nicereply API
Nicereply + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on New Customer Rating from Nicereply API
Nicereply + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on New NPS Rating from Nicereply API
Nicereply + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on New Survey Rating from Nicereply API
Nicereply + WhatsApp Business
 
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New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
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New Message Sent from the WhatsApp Business API

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

 
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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
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New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

 
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List Message Templates with the WhatsApp Business API

Lists message templates. See the docs.

 
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Send Text Message with the WhatsApp Business API

Sends a text message. See the docs.

 
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Send Text Using Template with the WhatsApp Business API

Send a text message using a pre-defined template. Variables can be sent only as text. See the docs.

 
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Send Voice Message with the WhatsApp Business API

Sends a voice message. See the documentation

 
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Integrate the Nicereply API with the WhatsApp Business API
Setup the Nicereply API trigger to run a workflow which integrates with the WhatsApp Business API. Pipedream's integration platform allows you to integrate Nicereply and WhatsApp Business remarkably fast. Free for developers.

Overview of Nicereply

The Nicereply API enables the integration of customer satisfaction data into various business workflows. With its API, you can automate the collection of customer feedback, analyze customer sentiment, track agent performance, and generate actionable insights. Leveraging Pipedream’s capabilities, you can create powerful automations that respond to Nicereply events, synchronize data across platforms, and trigger actions in other applications, enriching CRM data or streamlining support workflows.

Connect Nicereply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of WhatsApp Business

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Connect WhatsApp Business

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    whatsapp_business: {
      type: "app",
      app: "whatsapp_business",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.facebook.com/v15.0/${this.whatsapp_business.$auth.business_account_id}/phone_numbers`,
      headers: {
        Authorization: `Bearer ${this.whatsapp_business.$auth.permanent_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
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Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
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Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
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LinkedIn logo
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