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with New York Times and Freshdesk?
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Popular Ways to Connect New York Times with Freshdesk#
Popular New York Times and Freshdesk Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular New York Times and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of New York Times#
The New York Times API offers a variety of endpoints to access different types of news and information. With Pipedream, you can tap into this wealth of data to automate tasks, enrich applications with the latest news, or even analyze trends. Workflows on Pipedream triggered by NYT's API can range from sending daily news briefings to your communication platform, to analyzing article metadata for SEO research, or even keeping track of the most popular stories for content curation.
Connect New York Times#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
new_york_times: {
type: "app",
app: "new_york_times",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.nytimes.com/svc/topstories/v2/arts.json`,
params: {
"api-key": `${this.new_york_times.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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