with n8n.io and Freshdesk?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The n8n.io API provides a platform for automating workflows in a node-based structure that allows for integrations across various services and apps. Leveraging this API within Pipedream enables you to orchestrate complex operations, connect disparate systems, and trigger actions conditionally, transforming and passing data between services without writing extensive code.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
n8n_io: {
type: "app",
app: "n8n_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.n8n_io.$auth.domain}.app.n8n.cloud/api/v1/workflows`,
headers: {
"Accept": `application/json`,
"X-N8N-API-KEY": `${this.n8n_io.$auth.api_key}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})