MSG91

Communication APIs for SMS, Voice, Video and Authentication

Integrate the MSG91 API with the Zendesk API

Setup the MSG91 API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate MSG91 and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of MSG91

MSG91 API offers a powerful platform for integrating SMS solutions into a variety of applications, enabling automated and personalized communication. With Pipedream, MSG91's API can be woven into workflows to send notifications, verify users with OTPs, and engage customers with marketing campaigns. Pipedream's no-code connectors and serverless execution model simplify the process of setting up MSG91-powered automations that can interact with countless other services.

Connect MSG91

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    msg91: {
      type: "app",
      app: "msg91",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.msg91.com/api/validate.php?authkey=${this.msg91.$auth.authkey}`,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})