Mojo Helpdesk

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Integrate the Mojo Helpdesk API with the Zoho CRM API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and Zoho CRM remarkably fast. Free for developers.

Convert Lead with Zoho CRM API on New Ticket Created from Mojo Helpdesk API
Mojo Helpdesk + Zoho CRM
 
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Convert Lead with Zoho CRM API on New Ticket With Due Date Created from Mojo Helpdesk API
Mojo Helpdesk + Zoho CRM
 
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Convert Lead with Zoho CRM API on New Ticket With Scheduled On Created from Mojo Helpdesk API
Mojo Helpdesk + Zoho CRM
 
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Convert Lead with Zoho CRM API on New User Created from Mojo Helpdesk API
Mojo Helpdesk + Zoho CRM
 
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Create Object with Zoho CRM API on New Ticket Created from Mojo Helpdesk API
Mojo Helpdesk + Zoho CRM
 
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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

 
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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

 
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New Ticket With Scheduled On Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

 
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New User Created from the Mojo Helpdesk API

Emit new event when a new user is created. See the docs here

 
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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

 
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Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

 
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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

 
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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

 
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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

 
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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

 
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Overview of Mojo Helpdesk

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of Zoho CRM

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})