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with Mojo Helpdesk and WhatsApp Business?

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Create Ticket with Mojo Helpdesk API on New Message Sent from WhatsApp Business API
WhatsApp Business + Mojo Helpdesk
 
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Create User with Mojo Helpdesk API on New Message Sent from WhatsApp Business API
WhatsApp Business + Mojo Helpdesk
 
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List Message Templates with WhatsApp Business API on New Ticket Created from Mojo Helpdesk API
Mojo Helpdesk + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on New Ticket With Due Date Created from Mojo Helpdesk API
Mojo Helpdesk + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on New Ticket With Scheduled On Created from Mojo Helpdesk API
Mojo Helpdesk + WhatsApp Business
 
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New Message Sent from the WhatsApp Business API

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

 
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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

 
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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

 
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New Ticket With Scheduled On Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

 
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New User Created from the Mojo Helpdesk API

Emit new event when a new user is created. See the docs here

 
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Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

 
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List Message Templates with the WhatsApp Business API

Lists message templates. See the docs.

 
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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

 
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Send Text Message with the WhatsApp Business API

Sends a text message. See the docs.

 
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Send Text Using Template with the WhatsApp Business API

Send a text message using a pre-defined template. Variables can be sent only as text. See the docs.

 
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Integrate the Mojo Helpdesk API with the WhatsApp Business API
Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the WhatsApp Business API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and WhatsApp Business remarkably fast. Free for developers.

Overview of Mojo Helpdesk

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of WhatsApp Business

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Connect WhatsApp Business

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    whatsapp_business: {
      type: "app",
      app: "whatsapp_business",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.facebook.com/v15.0/${this.whatsapp_business.$auth.business_account_id}/phone_numbers`,
      headers: {
        Authorization: `Bearer ${this.whatsapp_business.$auth.permanent_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo