with Mojo Helpdesk and Redmine?
Emit new event when a new ticket is created. See the docs here
Emit new event when a new unassigned ticket with a due date is created. See the docs
Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs
Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mojo_helpdesk: {
type: "app",
app: "mojo_helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mojohelpdesk.com/api/v2/users`,
params: {
access_key: `${this.mojo_helpdesk.$auth.access_key}`,
},
})
},
})
The Redmine API allows for integration with the Redmine project management tool, enabling the automation of tasks like issue tracking, project management, and time tracking. Using Pipedream, you can create workflows that trigger on specific Redmine events or perform actions in Redmine based on triggers from other apps. By harnessing the Redmine API on Pipedream, you can connect Redmine with a multitude of other apps and services to streamline your project management processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
redmine: {
type: "app",
app: "redmine",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.redmine.$auth.hostname}/my/account.json`,
headers: {
"Content-Type": `application/json`,
"X-Redmine-API-Key": `${this.redmine.$auth.api_key}`,
},
})
},
})