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with Mojo Helpdesk and Engage?
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Popular Ways to Connect Mojo Helpdesk with Engage#
Popular Mojo Helpdesk and Engage Triggers#
Emit new event when a new ticket is created. See the docs here
Emit new event when a new unassigned ticket with a due date is created. See the docs
Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs
Emit new event when a new user is created. See the docs here
Popular Mojo Helpdesk and Engage Actions#
Overview of Mojo Helpdesk#
Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.
Connect Mojo Helpdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mojo_helpdesk: {
type: "app",
app: "mojo_helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mojohelpdesk.com/api/v2/users`,
params: {
access_key: `${this.mojo_helpdesk.$auth.access_key}`,
},
})
},
})
Overview of Engage#
The Engage API lets you automate and streamline your customer communication by sending personalized messages. With this API, you can craft interactions based on user behavior, preferences, and feedback. On Pipedream, you can integrate Engage with your workflow to trigger actions based on events from other apps, manage contact lists, and analyze communication patterns — all in real-time and without managing servers.
Connect Engage#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
engage: {
type: "app",
app: "engage",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.engage.so/v1/users`,
auth: {
username: `${this.engage.$auth.public_key}`,
password: `${this.engage.$auth.secret_key}`,
},
})
},
})
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