MobileMonkey
MobileMonkey Sales Outreach Automation + B2C Prospecting Data Platform helps marketers & sales find their unicorns in a sea of donkeys
Integrate the MobileMonkey API with the Zendesk API
Setup the MobileMonkey API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate MobileMonkey and Zendesk remarkably fast. Free for developers.
Popular MobileMonkey and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of MobileMonkey#
The MobileMonkey API allows you to automate interactions with your MobileMonkey-powered chatbots. By leveraging this API on Pipedream, you can orchestrate complex workflows that react to events in MobileMonkey, send messages, update contacts, and more, thus enriching your chatbot's capabilities with Pipedream's robust integration platform. You can trigger workflows on Pipedream using webhooks, schedules, or other app events, and incorporate logic to interact with a wide range of services to enhance customer engagement, streamline processes, and gather insights from chatbot interactions.
Connect MobileMonkey#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mobilemonkey: {
type: "app",
app: "mobilemonkey",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.mobilemonkey.com/public/promoters`,
headers: {
Authorization: `Bearer ${this.mobilemonkey.$auth.api_key}`,
},
params: {
kind: `send_to_messenger`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})