Integrate the Microsoft Teams API with the Teamwork Desk API

Setup the Microsoft Teams API trigger to run a workflow which integrates with the Teamwork Desk API. Pipedream's integration platform allows you to integrate Microsoft Teams and Teamwork Desk remarkably fast. Free for developers.

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Popular Ways to Connect Microsoft Teams with Teamwork Desk#

Create Channel with Microsoft Teams API on New Customer Created from Teamwork Desk API

Teamwork Desk + Microsoft Teams

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Create Channel with Microsoft Teams API on New Customer Reply from Teamwork Desk API

Teamwork Desk + Microsoft Teams

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Create Channel with Microsoft Teams API on New Ticket Created from Teamwork Desk API

Teamwork Desk + Microsoft Teams

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Create Customer with Teamwork Desk API on New Channel from Microsoft Teams API

Microsoft Teams + Teamwork Desk

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Create Customer with Teamwork Desk API on New Channel Message from Microsoft Teams API

Microsoft Teams + Teamwork Desk

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Popular Microsoft Teams and Teamwork Desk Triggers#

New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

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Popular Microsoft Teams and Teamwork Desk Actions#

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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