Our observability pipeline enables you to control, enrich, and correlate data across domains to drive actionability.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Mezmo API provides a window into your application's log data, allowing for the ingestion, search, and monitoring of logs. Within Pipedream, you can leverage Mezmo to create powerful, serverless workflows that respond to log events in real-time, search and analyze logged data, and automate notifications or actions based on log insights. It's an ideal tool for developers and DevOps teams who need to integrate log management into their wider operational toolkit.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mezmo: {
type: "app",
app: "mezmo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.mezmo.com/v1/config/members`,
headers: {
"servicekey": `${this.mezmo.$auth.service_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})