Mattermost
Open-source, self-hostable online chat service
Integrate the Mattermost API with the Zendesk API
Setup the Mattermost API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mattermost and Zendesk remarkably fast. Free for developers.
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Popular Ways to Connect Mattermost with Zendesk#
Popular Mattermost and Zendesk Triggers#
Emit new event when a message matching the requirements is sent in a channel. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Mattermost#
Mattermost is an open-source platform for secure collaboration across the entire software development lifecycle. With the Mattermost API on Pipedream, you can automate common chat operations, integrate with DevOps tools for real-time alerts, orchestrate workflows based on chat events, and connect with other services to enhance team productivity. For instance, you could trigger actions on issue tracking platforms when discussing bugs or link project management tools to update task statuses directly from your Mattermost channels.
Connect Mattermost#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mattermost: {
type: "app",
app: "mattermost",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.mattermost.$auth.domain}/api/v4/users/me`,
headers: {
Authorization: `Bearer ${this.mattermost.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies