What do you want to automate
with Lucca and Zendesk?
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Popular Ways to Connect Lucca with Zendesk#
Popular Lucca and Zendesk Triggers#
Emit new event when a new expense report is created by an employee. Useful for automating approval or finance workflows. See the documentation
Emit new event when a new leave request is submitted by an employee. See the documentation
Emit new event when a new user (employee) is created in Lucca. See the documentation
Emit new event when a ticket is added to the specified view
Popular Lucca and Zendesk Actions#
Approve or Deny a pending leave request. See the documentation
Update profile or HR information for an existing user. See the documentation
Connect Lucca#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
lucca: {
type: "app",
app: "lucca",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.lucca.$auth.api_url}/api/v3/users`,
headers: {
"authorization": `lucca application=${this.lucca.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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