with Lucca and Help Scout?
Emit new event when a new expense report is created by an employee. Useful for automating approval or finance workflows. See the documentation
Emit new event when a conversation has its status updated. See the documentation
Emit new event when a new leave request is submitted by an employee. See the documentation
Emit new event when a new user (employee) is created in Lucca. See the documentation
Emit new event when an agent replies to a conversation.
Approve or Deny a pending leave request. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
Update profile or HR information for an existing user. See the documentation
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
lucca: {
type: "app",
app: "lucca",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.lucca.$auth.api_url}/api/v3/users`,
headers: {
"authorization": `lucca application=${this.lucca.$auth.api_key}`,
},
})
},
})
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})