Integrate the LiveKit API with the Zendesk API

Setup the LiveKit API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate LiveKit and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect LiveKit with Zendesk#

Create Ingress From URL with LiveKit API on New Ticket (Instant) from Zendesk API

Zendesk + LiveKit

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Create Ingress From URL with LiveKit API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + LiveKit

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Create Ingress From URL with LiveKit API on Ticket Closed (Instant) from Zendesk API

Zendesk + LiveKit

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Create Ingress From URL with LiveKit API on Ticket Pending (Instant) from Zendesk API

Zendesk + LiveKit

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Create Ingress From URL with LiveKit API on Ticket Solved (Instant) from Zendesk API

Zendesk + LiveKit

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Popular LiveKit and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular LiveKit and Zendesk Actions#

Create Ingress From URL with the LiveKit API

Create a new ingress from url in LiveKit. See the documentation.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Room with the LiveKit API

Create a new room in LiveKit. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Room with the LiveKit API

Delete a room in LiveKit. See the documentation

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Connect LiveKit#

import { RoomServiceClient } from 'livekit-server-sdk'; 
export default defineComponent({
  props: {
    livekit: {
      type: "app",
      app: "livekit",
    }
  },
  async run({steps, $}) {
    const svc = new RoomServiceClient(
      `https://${this.livekit.$auth.project_url}`,
      this.livekit.$auth.api_key,
      this.livekit.$auth.secret_key);
    return await svc.listRooms();
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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