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Popular LiveChat and ServiceNow Actions#
Overview of LiveChat#
LiveChat API unlocks the capability to integrate your customer service system with powerful automation and data processing. Through Pipedream, you can harness this API to create workflows that trigger actions within LiveChat, synchronize data with other services, and analyze customer interactions to improve support experiences. Pipedream's serverless platform allows you to connect LiveChat with hundreds of other apps with minimal setup, enabling your customer support to be as responsive and informed as possible.
Connect LiveChat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
livechat: {
type: "app",
app: "livechat",
}
},
async run({steps, $}) {
const data = {
"all": `true`,
}
return await axios($, {
method: "post",
url: `https://api.livechatinc.com/v3.5/configuration/action/list_channels `,
headers: {
Authorization: `Bearer ${this.livechat.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
params: {
organization_id: `${this.livechat.$auth.organization_id}`,
},
data,
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies