LiveAgent

LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.

Integrate the LiveAgent API with the Telegram Bot API

Setup the LiveAgent API trigger to run a workflow which integrates with the Telegram Bot API. Pipedream's integration platform allows you to integrate LiveAgent and Telegram Bot remarkably fast. Free for developers.

Create Chat Invite Link with Telegram Bot API on New Customer from LiveAgent API
LiveAgent + Telegram Bot
 
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Create Customer with LiveAgent API on New Bot Command Received (Instant) from Telegram Bot API
Telegram Bot + LiveAgent
 
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Create Customer with LiveAgent API on New Channel Updates (Instant) from Telegram Bot API
Telegram Bot + LiveAgent
 
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Create Customer with LiveAgent API on New Message Updates (Instant) from Telegram Bot API
Telegram Bot + LiveAgent
 
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Create Customer with LiveAgent API on New Updates (Instant) from Telegram Bot API
Telegram Bot + LiveAgent
 
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New Customer from the LiveAgent API

Emit new event on each new customer.

 
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New Bot Command Received (Instant) from the Telegram Bot API

Emit new event each time a Telegram Bot command is received.

 
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New Channel Updates (Instant) from the Telegram Bot API

Emit new event each time a channel post is created or updated.

 
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New Message Updates (Instant) from the Telegram Bot API

Emit new event each time a Telegram message is created or updated.

 
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New Updates (Instant) from the Telegram Bot API

Emit new event for each new Telegram event.

 
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Create Customer with the LiveAgent API

Creates a customer. See docs here

 
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Create Chat Invite Link with the Telegram Bot API

Create an additional invite link for a chat, See the docs for more information

 
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Delete a Message with the Telegram Bot API

Deletes a message. See the docs for more information

 
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Edit a Media Message with the Telegram Bot API

Edits photo or video messages. See the docs for more information

 
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Edit a Text Message with the Telegram Bot API

Edits text or game messages. See the docs for more information

 
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Connect LiveAgent

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    liveagent: {
      type: "app",
      app: "liveagent",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
      headers: {
        "apikey": `${this.liveagent.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Telegram Bot

With the Telegram Bot API, you can build bots that perform a variety of tasks,
including:

  • Sending and receiving messages
  • Social networking
  • Content management
  • File sharing
  • Location sharing
  • Bot administration
  • And more!

Connect Telegram Bot

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    telegram_bot_api: {
      type: "app",
      app: "telegram_bot_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
    })
  },
})