What do you want to automate
with LiveAgent and LiveChat?
Prompt, edit and deploy AI agents that connect to LiveAgent, LiveChat and 2,500+ other apps in seconds.
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Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of LiveChat#
LiveChat API unlocks the capability to integrate your customer service system with powerful automation and data processing. Through Pipedream, you can harness this API to create workflows that trigger actions within LiveChat, synchronize data with other services, and analyze customer interactions to improve support experiences. Pipedream's serverless platform allows you to connect LiveChat with hundreds of other apps with minimal setup, enabling your customer support to be as responsive and informed as possible.
Connect LiveChat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
livechat: {
type: "app",
app: "livechat",
}
},
async run({steps, $}) {
const data = {
"all": `true`,
}
return await axios($, {
method: "post",
url: `https://api.livechatinc.com/v3.5/configuration/action/list_channels `,
headers: {
Authorization: `Bearer ${this.livechat.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
params: {
organization_id: `${this.livechat.$auth.organization_id}`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies