LiveAgent
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.
Integrate the LiveAgent API with the HTTP / Webhook API
Setup the LiveAgent API trigger to run a workflow which integrates with the HTTP / Webhook API. Pipedream's integration platform allows you to integrate LiveAgent and HTTP / Webhook remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect LiveAgent with HTTP / Webhook#
Popular LiveAgent and HTTP / Webhook Triggers#
Get a URL and emit the full HTTP event on every request (including headers and query parameters). You can also configure the HTTP response code, body, and more.
Get a URL and emit the HTTP body as an event on every request
Emit new event when the content of the URL changes.
Popular LiveAgent and HTTP / Webhook Actions#
Send an HTTP request using any method and URL. Optionally configure query string parameters, headers, and basic auth.
Send an HTTP GET request to any URL. Optionally configure query string parameters, headers and basic auth.
Send an HTTP POST request to any URL. Optionally configure query string parameters, headers and basic auth.
Send an HTTP PUT request to any URL. Optionally configure query string parameters, headers and basic auth.
Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of HTTP / Webhook#
Build, test, and send HTTP requests without code using your Pipedream workflows. The HTTP / Webhook action is a tool to build HTTP requests with a Postman-like graphical interface.
Point and click HTTP requests
Define the target URL, HTTP verb, headers, query parameters, and payload body without writing custom code.
Focus on integrating, not authenticating
This action can also use your connected accounts with third-party APIs. Selecting an integrated app will automatically update the request’s headers to authenticate with the app properly, and even inject your token dynamically.
Pipedream integrates with thousands of APIs, but if you can’t find a Pipedream integration simply use Environment Variables in your request headers to authenticate with.
Compatible with no code actions or Node.js and Python
The HTTP/Webhook action exports HTTP response data for use in subsequent workflow steps, enabling easy data transformation, further API calls, database storage, and more.
Response data is available for both coded (Node.js, Python) and no-code steps within your workflow.
Connect HTTP / Webhook#
// To use any npm package on Pipedream, just import it
import axios from "axios"
export default defineComponent({
async run({ steps, $ }) {
const { data } = await axios({
method: "GET",
url: "https://pokeapi.co/api/v2/pokemon/charizard",
})
return data.species
},
})
Community Posts#
Trusted by 1,000,000+ developers from startups to Fortune 500 companies