LiveAgent
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.
Integrate the LiveAgent API with the Discord API
Setup the LiveAgent API trigger to run a workflow which integrates with the Discord API. Pipedream's integration platform allows you to integrate LiveAgent and Discord remarkably fast. Free for developers.
Popular Ways to Connect LiveAgent with Discord#
Popular LiveAgent and Discord Triggers#
Popular LiveAgent and Discord Actions#
Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Discord#
The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.
Connect Discord#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
discord: {
type: "app",
app: "discord",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://discord.com/api/users/@me`,
headers: {
Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
"accept": `application/json`,
},
})
},
})