with LiveAgent and Chatbot Builder?
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
The Chatbot Builder API allows you to create and manage customized chatbots that can interact with users in real-time. Within Pipedream's serverless platform, this API can be harnessed to build powerful workflows that react to messages, automate responses, and integrate with a plethora of other services. With Pipedream, you can set up event-driven processes, making it easy to manage chatbot activities, analyze conversations, and trigger actions in other apps based on chatbot interactions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatbot_builder: {
type: "app",
app: "chatbot_builder",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.chatgptbuilder.io/api/accounts/me`,
headers: {
"X-ACCESS-TOKEN": `${this.chatbot_builder.$auth.api_access_token}`,
"Accept": `application/json`,
},
})
},
})