Build Custom Chatbots and GPTs for Your Website, Social Media, Texting Messaging, Phone Calls, & More!
Go to siteThe Chatbot Builder API allows you to create and manage customized chatbots that can interact with users in real-time. Within Pipedream's serverless platform, this API can be harnessed to build powerful workflows that react to messages, automate responses, and integrate with a plethora of other services. With Pipedream, you can set up event-driven processes, making it easy to manage chatbot activities, analyze conversations, and trigger actions in other apps based on chatbot interactions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatbot_builder: {
type: "app",
app: "chatbot_builder",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.chatgptbuilder.io/api/accounts/me`,
headers: {
"X-ACCESS-TOKEN": `${this.chatbot_builder.$auth.api_access_token}`,
"Accept": `application/json`,
},
})
},
})
Customer Support Automation: Use the Chatbot Builder API to handle common customer inquiries on your site. When a customer message is recognized, Pipedream can trigger a workflow to fetch relevant account information from a CRM like Salesforce, and then send personalized assistance directly through the chatbot.
Survey Distribution and Analysis: Create a workflow where the chatbot distributes surveys to users. Pipedream can capture survey responses, push this data to a Google Sheet for analysis, and even trigger follow-up emails via SendGrid to thank participants or offer incentives.
Real-time Order Updates: Implement a system where customers can inquire about their order status through the chatbot. Pipedream can listen for these specific queries, pull order details from an e-commerce platform like Shopify, and deliver real-time updates back to the customer through the chatbot.
Chatbot Builder uses API keys for authentication. When you connect your Chatbot Builder account, Pipedream securely stores the keys so you can easily authenticate to Chatbot Builder APIs in both code and no-code steps.