with LiveAgent and Anthropic (Claude)?
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
The Anthropic (Claude) API offers a conversational AI that can be leveraged for a variety of applications, ranging from answering questions to generating content or providing customer support. In Pipedream, you can create powerful workflows that utilize the capabilities of Claude to automate responses, analyze text, or enhance data with AI-generated insights. Pipedream's serverless platform simplifies integrating Claude into your processes with other apps and services for seamless automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
anthropic: {
type: "app",
app: "anthropic",
}
},
async run({steps, $}) {
const data = {
"model": "claude-3-haiku-20240307",
"max_tokens": 300,
"messages": [
{"role": "user", "content": "Write me a haiku about Pipedream workflows."}
]
}
return await axios($, {
method: "post",
url: `https://api.anthropic.com/v1/messages`,
headers: {
"x-api-key": `${this.anthropic.$auth.api_key}`,
"anthropic-version": `2023-06-01`,
},
data,
})
},
})