Levity

Train your own AI on documents, images, or text data to perform daily, repetitive tasks so your team can reach the next level of productivity

Integrate the Levity API with the Zendesk API

Setup the Levity API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Levity and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Levity

The Levity API provides a platform for creating AI-powered workflows that can classify images, text, and data with ease. Using this API in Pipedream, you can automate decision-making processes, enhance data categorization, and streamline content moderation by leveraging machine learning models. It integrates smoothly within Pipedream's serverless environment, allowing you to build complex workflows without spinning up a single server.

Connect Levity

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    levity: {
      type: "app",
      app: "levity",
    }
  },
  async run({steps, $}) {
    const data = {
      "url": `{replace_with_image_url}`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.levity.ai/v1/classifiers/{your_classifier_id}/classify/`,
      headers: {
        "Authorization": `Token ${this.levity.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})