Lettria
Turn your text data into smarter decisions. End-to-end NLP solution.
Integrate the Lettria API with the Zendesk API
Setup the Lettria API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Lettria and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect Lettria with Zendesk#
Popular Lettria and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Lettria#
The Lettria API offers advanced natural language processing (NLP) capabilities, enabling developers to analyze and extract meaningful information from text data. With Lettria's API, you can perform tasks like sentiment analysis, entity recognition, and semantic analysis. When integrated into Pipedream, these features unlock the potential for automating text-intensive workflows, making it simple to process feedback, categorize customer inquiries, or extract insights from unstructured data.
Connect Lettria#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
lettria: {
type: "app",
app: "lettria",
}
},
async run({steps, $}) {
const data = {
"documents": [
"First document to analyse"
]
}
return await axios($, {
method: "post",
url: `https://api.lettria.com`,
headers: {
"Content-Type": `application/json`,
"Authorization": `LettriaProKey ${this.lettria.$auth.api_key}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})