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with Lawmatics and Freshdesk?
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Popular Ways to Connect Lawmatics with Freshdesk#
Popular Lawmatics and Freshdesk Triggers#
Emit new event when a contact is added. See the documentation
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Lawmatics and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Lawmatics#
Lawmatics is a platform tailored for legal firms, providing tools for CRM, marketing automation, and intake management. Its API enables the automation of routine tasks, data syncing across various platforms, and personalized client interactions without manual intervention. With Pipedream's serverless execution model and its capability to connect to hundreds of apps, one can automate workflows like client data synchronization, case status updates, or even trigger custom marketing campaigns based on client interaction. The API’s ability to communicate with Pipedream allows for an efficient and programmable way to handle legal operational processes.
Connect Lawmatics#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
lawmatics: {
type: "app",
app: "lawmatics",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.lawmatics.com/v1/users`,
headers: {
Authorization: `Bearer ${this.lawmatics.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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