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with LaunchNotes and Help Scout?

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Add Note to Conversation with Help Scout API on New Announcement Published from LaunchNotes API
LaunchNotes + Help Scout
 
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Add Note to Conversation with Help Scout API on New Announcement Scheduled from LaunchNotes API
LaunchNotes + Help Scout
 
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Add Note to Conversation with Help Scout API on New Subscription Created from LaunchNotes API
LaunchNotes + Help Scout
 
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Create Announcement with LaunchNotes API on New Agent Reply (Instant) from Help Scout API
Help Scout + LaunchNotes
 
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Create Announcement with LaunchNotes API on New Conversation Assigned (Instant) from Help Scout API
Help Scout + LaunchNotes
 
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New Announcement Published from the LaunchNotes API

Emit new event when an announcement is published.

 
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New Agent Reply (Instant) from the Help Scout API

Emit new event when an agent replies to a conversation.

 
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New Announcement Scheduled from the LaunchNotes API

Emit new event when an announcement is scheduled.

 
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New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

 
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New Subscription Created from the LaunchNotes API

Emit new event when a new project subscription is created.

 
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Create Announcement with the LaunchNotes API

Generates a draft announcement for the LaunchNotes project. See the documentation

 
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Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

 
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Create Subscription with the LaunchNotes API

Adds a new subscriber to the current LaunchNotes project. See the documentation

 
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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

 
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Send Reply with the Help Scout API

Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation

 
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Integrate the LaunchNotes API with the Help Scout API
Setup the LaunchNotes API trigger to run a workflow which integrates with the Help Scout API. Pipedream's integration platform allows you to integrate LaunchNotes and Help Scout remarkably fast. Free for developers.

Connect LaunchNotes

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    launchnotes: {
      type: "app",
      app: "launchnotes",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query { viewer { id email name }}`,
    }
    return await axios($, {
      method: "post",
      url: `https://app.launchnotes.io/graphql`,
      headers: {
        Authorization: `Bearer ${this.launchnotes.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of Help Scout

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo