What do you want to automate

with KnowBe4 and Jira Service Desk?

Prompt, edit and deploy AI agents that connect to KnowBe4, Jira Service Desk and 2,500+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

 
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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

 
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Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

 
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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

 
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Integrate the KnowBe4 API with the Jira Service Desk API
Setup the KnowBe4 API trigger to run a workflow which integrates with the Jira Service Desk API. Pipedream's integration platform allows you to integrate KnowBe4 and Jira Service Desk remarkably fast. Free for developers.

Overview of KnowBe4

The KnowBe4 API offers a platform for automating and managing the various aspects of a security awareness training program. By tapping into KnowBe4's API on Pipedream, you can streamline user management, phishing simulations, and training campaigns, integrating these into broader IT processes or alerting systems. Tailoring automations can lead to improved response times, comprehensive reporting, and enhanced overall security education within an organization.

Connect KnowBe4

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    knowbe4: {
      type: "app",
      app: "knowbe4",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.knowbe4.$auth.server_location}.api.knowbe4.com/v1/account`,
      headers: {
        Authorization: `Bearer ${this.knowbe4.$auth.api_key}`,
      },
    })
  },
})

Overview of Jira Service Desk

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo