with KnowBe4 and Jira Service Desk?
Emit new event when a customer request is created. See the documentation
Emit new event when a customer request is updated. See the documentation
Create a comment on a customer request. See the documentation
The KnowBe4 API offers a platform for automating and managing the various aspects of a security awareness training program. By tapping into KnowBe4's API on Pipedream, you can streamline user management, phishing simulations, and training campaigns, integrating these into broader IT processes or alerting systems. Tailoring automations can lead to improved response times, comprehensive reporting, and enhanced overall security education within an organization.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
knowbe4: {
type: "app",
app: "knowbe4",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.knowbe4.$auth.server_location}.api.knowbe4.com/v1/account`,
headers: {
Authorization: `Bearer ${this.knowbe4.$auth.api_key}`,
},
})
},
})
The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jira_service_desk: {
type: "app",
app: "jira_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.atlassian.com/me`,
headers: {
Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
},
})
},
})