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with Kadoa and Freshdesk?
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Popular Ways to Connect Kadoa with Freshdesk#
Popular Kadoa and Freshdesk Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Kadoa and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Triggers a Kadoa workflow using Pipedream. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Kadoa#
The Kadoa API enables automation and integration of Kadoa's time tracking and project management features. With it, you can manage projects, tasks, time entries, and extract reports programmatically. When combined with Pipedream's ability to connect to hundreds of other services and create complex workflows, the potential for increased efficiency and data connectivity is significant. You can trigger workflows on Pipedream with HTTP requests, schedule them, or even run them in response to emails, among other methods.
Connect Kadoa#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
kadoa: {
type: "app",
app: "kadoa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.kadoa.com/v2/controller/overview`,
headers: {
"x-api-key": `${this.kadoa.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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