with JustCall and Zoho Desk?
Add a contact to your existing JustCall Sales Dialer campaign. See the documentation
Send a text from your JustCall SMS capabled number. See the documentation
The JustCall API allows for the automation and integration of telephony services into diverse workflows, enabling users to effectively manage calls and SMS within their business processes. By leveraging Pipedream's capabilities, one can create custom event-driven automation that responds to various triggers from JustCall, such as incoming/outgoing call events or new SMS messages, and connects them with over 3,000+ apps available on the Pipedream platform. This enables seamless data flow and interaction between JustCall and CRM systems, helpdesk software, marketing automation tools, and more, optimizing communication strategies and improving customer engagement.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
justcall: {
type: "app",
app: "justcall",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.justcall.io/v2.1/users`,
headers: {
"accept": `application/json`,
"authorization": `${this.justcall.$auth.api_key}:${this.justcall.$auth.api_secret}`,
"x-justcall-client": `@PipedreamHQ/pipedream v0.1`,
},
})
},
})
Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to 3,000+ other apps with minimal hassle, transforming how you attend to customer needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_desk: {
type: "app",
app: "zoho_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
},
})
},
})