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with JustCall and Zoho Desk?

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Add Ticket Attachment with Zoho Desk API on New Missed Call (Instant) from JustCall API
JustCall + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Text Received (Instant) from JustCall API
JustCall + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on New Missed Call (Instant) from JustCall API
JustCall + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on New Text Received (Instant) from JustCall API
JustCall + Zoho Desk
 
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Create Account with Zoho Desk API on New Missed Call (Instant) from JustCall API
JustCall + Zoho Desk
 
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New Missed Call (Instant) from the JustCall API

Emit new event when a call is missed.

 
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New Text Received (Instant) from the JustCall API

Emit new event when a new text message is received.

 
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Deleted Article (Instant) from the Zoho Desk API

Emit new event when an article is deleted from the recycle bin

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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Create Contact with the JustCall API

Add a contact to your existing JustCall Sales Dialer campaign. See the documentation

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Send Text Message with the JustCall API

Send a text from your JustCall SMS capabled number. See the documentation

 
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Integrate the JustCall API with the Zoho Desk API
Setup the JustCall API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate JustCall and Zoho Desk remarkably fast. Free for developers.

Overview of JustCall

The JustCall API allows for the automation and integration of telephony services into diverse workflows, enabling users to effectively manage calls and SMS within their business processes. By leveraging Pipedream's capabilities, one can create custom event-driven automation that responds to various triggers from JustCall, such as incoming/outgoing call events or new SMS messages, and connects them with over 3,000+ apps available on the Pipedream platform. This enables seamless data flow and interaction between JustCall and CRM systems, helpdesk software, marketing automation tools, and more, optimizing communication strategies and improving customer engagement.

Connect JustCall

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    justcall: {
      type: "app",
      app: "justcall",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.justcall.io/v2.1/users`,
      headers: {
        "accept": `application/json`,
        "authorization": `${this.justcall.$auth.api_key}:${this.justcall.$auth.api_secret}`,
        "x-justcall-client": `@PipedreamHQ/pipedream v0.1`,
      },
    })
  },
})

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to 3,000+ other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
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Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
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SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo