What do you want to automate
with Invision Community and Freshdesk?
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Popular Ways to Connect Invision Community with Freshdesk#
Popular Invision Community and Freshdesk Triggers#
Emit new event when a new topic is created.
Emit new event when a new member account is created.
Emit new event when a new post in a topic is created.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Invision Community and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Invision Community#
The Invision Community API allows developers to integrate and automate community management tasks for forums and member interactions. By leveraging this API on Pipedream, you can create workflows that manage users, content, and notifications efficiently. This integration makes it possible to streamline community operations, engage users dynamically, and link community activities with other business functions like marketing, support, or CRM systems.
Connect Invision Community#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
invision_community: {
type: "app",
app: "invision_community",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.invision_community.$auth.url}/api/core/hello`,
auth: {
username: `${this.invision_community.$auth.api_key}`,
password: ``,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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