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with Infobip and Mojo Helpdesk?
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Popular Ways to Connect Infobip with Mojo Helpdesk#
Popular Infobip and Mojo Helpdesk Triggers#
Emit new event when a new message is received on Whatsapp.
Emit new event when a new ticket is created. See the docs here
Emit new event when a new unassigned ticket with a due date is created. See the docs
Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs
Popular Infobip and Mojo Helpdesk Actions#
Send a text message to multiple recipients via Viber. See the documentation
Sends a WhatsApp text message to a specified number. See the documentation
Overview of Infobip#
The Infobip API is a communication platform that enables seamless integration of messaging, voice, and email functionalities into various applications. With Infobip, you can automate notifications, authenticate users via one-time passwords, engage customers across multiple channels, and track communication performance. Pipedream's serverless execution environment lets you create sophisticated workflows that harness the capabilities of Infobip by triggering actions based on events, manipulating data, and connecting with numerous other apps.
Connect Infobip#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
infobip: {
type: "app",
app: "infobip",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.infobip.$auth.base_url}.api.infobip.com/sms/1/logs`,
headers: {
"Authorization": `App ${this.infobip.$auth.api_key}`,
},
})
},
})
Overview of Mojo Helpdesk#
Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.
Connect Mojo Helpdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mojo_helpdesk: {
type: "app",
app: "mojo_helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mojohelpdesk.com/api/v2/users`,
params: {
access_key: `${this.mojo_helpdesk.$auth.access_key}`,
},
})
},
})
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