← HubSpot + Zoho Assist integrations

Create Session with Zoho Assist API on Line Item Updated from HubSpot API

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Trigger workflow on
Line Item Updated from the HubSpot API
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Create Session with the Zoho Assist API
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Getting Started

This integration creates a workflow with a HubSpot trigger and Zoho Assist action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Line Item Updated trigger
    1. Connect your HubSpot account
    2. Configure timer
  3. Configure the Create Session action
    1. Connect your Zoho Assist account
    2. Optional- Configure Customer Email
    3. Optional- Select a Type
    4. Optional- Configure Computer ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a line item is updated.
Version:0.0.13
Key:hubspot-line-item-updated

HubSpot Overview

The HubSpot API enables developers to integrate into HubSpots CRM, CMS, Conversations, and other features. It allows for automated management of contacts, companies, deals, and marketing campaigns, enabling custom workflows, data synchronization, and task automation. This streamlines operations and boosts customer engagement, with real-time updates for rapid response to market changes.

Trigger Code

import common from "../common/common.mjs";

export default {
  ...common,
  key: "hubspot-line-item-updated",
  name: "Line Item Updated",
  description: "Emit new event each time a line item is updated.",
  version: "0.0.13",
  dedupe: "unique",
  type: "source",
  hooks: {},
  methods: {
    ...common.methods,
    getTs(lineItem) {
      return Date.parse(lineItem.updatedAt);
    },
    generateMeta(lineItem) {
      const { id } = lineItem;
      const ts = this.getTs(lineItem);
      return {
        id: `${id}${ts}`,
        summary: `Line Item ID: ${id}`,
        ts,
      };
    },
    isRelevant(lineItem, updatedAfter) {
      return this.getTs(lineItem) > updatedAfter;
    },
    getParams() {
      return {
        limit: 100,
        sorts: [
          {
            propertyName: "hs_lastmodifieddate",
            direction: "DESCENDING",
          },
        ],
        object: "line_items",
      };
    },
    async processResults(after, params) {
      await this.searchCRM(params, after);
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
HubSpothubspotappThis component uses the HubSpot app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

HubSpot uses OAuth authentication. When you connect your HubSpot account, Pipedream will open a popup window where you can sign into HubSpot and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any HubSpot API.

Pipedream requests the following authorization scopes when you connect your account:

business-intelligencecrm.lists.readcrm.lists.writecrm.objects.companies.readcrm.objects.companies.writecrm.objects.contacts.readcrm.objects.contacts.writecrm.objects.deals.readcrm.objects.deals.writecrm.objects.quotes.readcrm.objects.quotes.writecrm.objects.owners.readcrm.schemas.companies.readcrm.schemas.companies.writecrm.schemas.contacts.readcrm.schemas.contacts.writecrm.schemas.deals.readcrm.schemas.deals.writecrm.schemas.quotes.readconversations.readcrm.importfilesformsforms-uploaded-filesintegration-syncoauthtimeline

About HubSpot

HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.

Action

Description:Create a remote support or screen sharing session. [See the documentation](https://www.zoho.com/assist/api/createasession.html)
Version:0.0.1
Key:zoho_assist-create-session

Zoho Assist Overview

The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.

Action Code

import { defineAction } from "@pipedream/types";
import app from "../../app/zoho_assist.app.mjs";
import { CREATE_SESSION_TYPE_OPTIONS } from "../../common/constants.mjs";
export default defineAction({
    name: "Create Session",
    description: "Create a remote support or screen sharing session. [See the documentation](https://www.zoho.com/assist/api/createasession.html)",
    key: "zoho_assist-create-session",
    version: "0.0.1",
    type: "action",
    props: {
        app,
        customerEmail: {
            type: "string",
            label: "Customer Email",
            description: "Customer Email to whom the join invitation is to be sent.",
            optional: true,
        },
        type: {
            propDefinition: [
                app,
                "type",
            ],
            description: "Session type, defaulting to Remote Support.",
            optional: true,
            options: CREATE_SESSION_TYPE_OPTIONS,
            default: "rs",
        },
        computerId: {
            type: "string",
            label: "Computer ID",
            description: "URS (unattended remote support) key to initiate an unattended access session.",
            optional: true,
        },
    },
    async run({ $ }) {
        const { customerEmail, type, computerId, } = this;
        const params = {
            $,
            params: {
                customer_email: customerEmail,
                type,
                computer_id: computerId,
            },
        };
        const { representation } = await this.app.createSession(params);
        $.export("$summary", `Successfully created session (ID: ${representation.session_id})`);
        return representation;
    },
});

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zoho AssistappappThis component uses the Zoho Assist app.
Customer EmailcustomerEmailstring

Customer Email to whom the join invitation is to be sent.

TypetypestringSelect a value from the drop down menu:{ "label": "Remote Support", "value": "rs" }{ "label": "Screen Sharing", "value": "dm" }
Computer IDcomputerIdstring

URS (unattended remote support) key to initiate an unattended access session.

Action Authentication

Zoho Assist uses OAuth authentication. When you connect your Zoho Assist account, Pipedream will open a popup window where you can sign into Zoho Assist and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Assist API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoAssist.sessionapi.ALLZohoAssist.userapi.READZohoAssist.reportapi.READ

About Zoho Assist

Enterprise-grade remote support software. Secure Unattended remote access software.

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