What do you want to automate
with HeroBot Chatbot Marketing and Freshdesk?
Prompt, edit and deploy AI agents that connect to HeroBot Chatbot Marketing, Freshdesk and 2,500+ other apps in seconds.
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Popular Ways to Connect HeroBot Chatbot Marketing with Freshdesk#
Popular HeroBot Chatbot Marketing and Freshdesk Triggers#
Emit new event when a new tag is added to a specific user.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular HeroBot Chatbot Marketing and Freshdesk Actions#
Create a new custom field in the HeroBot account. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Saves pertinent information about a new user. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of HeroBot Chatbot Marketing#
The HeroBot Chatbot Marketing API lets you interact with the HeroBot platform to manage and deliver chatbot services. With this API, you can automate conversations, broadcast messages, and gather insights from chatbot interactions. Pipedream's serverless platform enables you to create workflows integrating HeroBot with other apps, triggering actions based on events, and processing data without managing infrastructure.
Connect HeroBot Chatbot Marketing#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
herobot_chatbot_marketing: {
type: "app",
app: "herobot_chatbot_marketing",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://my.herobot.app/api/accounts/me`,
headers: {
"X-ACCESS-TOKEN": `${this.herobot_chatbot_marketing.$auth.api_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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