Integrate the HelpSpot API with the Zendesk API

Setup the HelpSpot API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate HelpSpot and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect HelpSpot with Zendesk#

Create Request with HelpSpot API on New Ticket (Instant) from Zendesk API

Zendesk + HelpSpot

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Create Request with HelpSpot API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + HelpSpot

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Create Request with HelpSpot API on Ticket Closed (Instant) from Zendesk API

Zendesk + HelpSpot

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Create Request with HelpSpot API on Ticket Pending (Instant) from Zendesk API

Zendesk + HelpSpot

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Create Request with HelpSpot API on Ticket Solved (Instant) from Zendesk API

Zendesk + HelpSpot

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Popular HelpSpot and Zendesk Triggers#

New Request Created from the HelpSpot API

Emit new event when a new request is created.

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New Request Updated from the HelpSpot API

Emit new event when a request is updated.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular HelpSpot and Zendesk Actions#

Create Request with the HelpSpot API

Creates a new user request. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Request with the HelpSpot API

Updates an existing user request. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Connect HelpSpot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspot: {
      type: "app",
      app: "helpspot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.helpspot.$auth.subdomain}.helpspot.com/api/index.php`,
      headers: {
        Authorization: `Bearer ${this.helpspot.$auth.api_token}`,
      },
      params: {
        method: `private.addressbook.getContacts`,
        output: `json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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