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with Helpspace and Ortto ?
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Popular Ways to Connect Helpspace with Ortto #
Popular Helpspace and Ortto Triggers#
Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation
Emit new event when a contact is created in your Ortto account.
Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation
Popular Helpspace and Ortto Actions#
Creates a unique activity for a person. Can optionally initialize a new record beforehand. See the documentation
Create or update a preexisting person in the Ortto account. See the documentation
Allows a user to opt-out from all SMS communications. See the documentation
Overview of Helpspace#
The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.
Connect Helpspace#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpspace: {
type: "app",
app: "helpspace",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpspace.com/api/v1/customers`,
headers: {
Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
"Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
},
})
},
})
Overview of Ortto #
The Ortto API unleashes the power to streamline customer relationship management by automating personalized customer journeys, tracking user actions, and integrating with a variety of services to enhance marketing and sales strategies. With Ortto on Pipedream, you can create intricate workflows that respond dynamically to customer interactions, update CRM records, send targeted communications, and much more, building a rich, automated system that nurtures leads and cultivates customer loyalty.
Connect Ortto #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ortto: {
type: "app",
app: "ortto",
}
},
async run({steps, $}) {
const data = {
"fields": ["str::email", "str::first", "str::last"]
}
return await axios($, {
method: "post",
url: `https://${this.ortto.$auth.region}/v1/person/get`,
headers: {
"X-Api-Key": `${this.ortto.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
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