Simplify your customer support! Use Helpspace’s shared inbox to organize all incoming customer messages in one place for efficient teamwork.
Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation
Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation
Create a new document in a collection of your choice. See the docs here
Execute an aggregation pipeline on a MongoDB collection. See the documentation
The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpspace: {
type: "app",
app: "helpspace",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpspace.com/api/v1/customers`,
headers: {
Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
"Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
},
})
},
})
The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.
import mongodb from 'mongodb'
export default defineComponent({
props: {
mongodb: {
type: "app",
app: "mongodb",
},
collection: {
type: "string"
},
filter: {
type: "object"
}
},
async run({steps, $}) {
const MongoClient = mongodb.MongoClient
const {
database,
hostname,
username,
password,
} = this.mongodb.$auth
const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
const client = await MongoClient.connect(url, {
useNewUrlParser: true,
useUnifiedTopology: true
})
const db = client.db(database)
const results = await db.collection(this.collection).find(this.filter).toArray();
$.export('results', results);
await client.close()
},
})