← HelpCrunch + dbt Cloud integrations

Get Run with dbt Cloud API on Chat Status Updated from HelpCrunch API

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Chat Status Updated from the HelpCrunch API
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Getting Started

This integration creates a workflow with a HelpCrunch trigger and dbt Cloud action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Chat Status Updated trigger
    1. Connect your HelpCrunch account
    2. Configure timer
  3. Configure the Get Run action
    1. Connect your dbt Cloud account
    2. Select a Account
    3. Optional- Select a Project
    4. Optional- Select a Environment
    5. Select a Run
    6. Optional- Select one or more Include Related
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when the status of a chat is updated. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/search-chats-v1)
Version:0.0.1
Key:helpcrunch-chat-status-updated

HelpCrunch Overview

The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.

Trigger Code

import base from "../common/base.mjs";

export default {
  ...base,
  key: "helpcrunch-chat-status-updated",
  name: "Chat Status Updated",
  description: "Emit new event when the status of a chat is updated. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/search-chats-v1)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  hooks: {
    async deploy() {
      const resourceFn = this.getResourceFn();
      const chats = await this.getResources(resourceFn);
      const previousStatuses = {};
      for (const chat of chats) {
        previousStatuses[chat.id] = chat.status;
      }
      this._setLast(previousStatuses);
    },
  },
  methods: {
    ...base.methods,
    getResourceFn() {
      return this.helpcrunch.searchChats;
    },
    generateMeta(chat) {
      const ts = Date.now();
      return {
        id: `${chat.id}${ts}`,
        summary: `Status Updated for Chat with ID ${chat.id}`,
        ts,
      };
    },
  },
  async run() {
    const previousStatuses = this._getLast();
    const currentStatuses = {};
    const resourceFn = this.getResourceFn();
    const chats = await this.getResources(resourceFn);
    for (const chat of chats) {
      currentStatuses[chat.id] = chat.status;
      if (previousStatuses[chat.id] !== chat.status) {
        const meta = this.generateMeta(chat);
        this.$emit(chat, meta);
      }
    }
    this._setLast(currentStatuses);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
HelpCrunch helpcrunchappThis component uses the HelpCrunch app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

HelpCrunch uses API keys for authentication. When you connect your HelpCrunch account, Pipedream securely stores the keys so you can easily authenticate to HelpCrunch APIs in both code and no-code steps.

About HelpCrunch

One-stop platform to build strong customer relationships

Action

Description:Retrieve information about a run. [See the documentation](https://docs.getdbt.com/dbt-cloud/api-v2#/operations/Retrieve%20Run)
Version:0.0.4
Key:dbt-get-run

dbt Cloud Overview

The dbt Cloud API allows users to initiate jobs, check on their status, and interact with dbt Cloud programmatically. On Pipedream, you can harness this functionality to automate workflows, such as triggering dbt runs, monitoring your data transformation jobs, and integrating dbt Cloud with other data services. By leveraging Pipedream's serverless platform, you can create custom workflows that act on dbt Cloud events or use the dbt Cloud API to manage your data transformation processes seamlessly.

Action Code

import dbt from "../../dbt.app.mjs";

export default {
  key: "dbt-get-run",
  name: "Get Run",
  description: "Retrieve information about a run. [See the documentation](https://docs.getdbt.com/dbt-cloud/api-v2#/operations/Retrieve%20Run)",
  version: "0.0.4",
  type: "action",
  props: {
    dbt,
    accountId: {
      propDefinition: [
        dbt,
        "accountId",
      ],
    },
    projectId: {
      propDefinition: [
        dbt,
        "projectId",
        (c) => ({
          accountId: c.accountId,
        }),
      ],
      optional: true,
    },
    environmentId: {
      propDefinition: [
        dbt,
        "environmentId",
        (c) => ({
          accountId: c.accountId,
          projectId: c.projectId,
        }),
      ],
      optional: true,
    },
    runId: {
      propDefinition: [
        dbt,
        "runId",
        (c) => ({
          accountId: c.accountId,
          projectId: c.projectId,
          environmentId: c.environmentId,
        }),
      ],
    },
    includeRelated: {
      type: "string[]",
      label: "Include Related",
      description: "List of related fields to pull with the run",
      options: [
        "job",
        "trigger",
        "environment",
        "repository",
        "run_steps",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const { data } = await this.dbt.getRun({
      accountId: this.accountId,
      runId: this.runId,
      params: this.includeRelated
        ?
        {
          include_related: JSON.stringify(this.includeRelated),
        }
        :
        {},
      $,
    });

    if (data) {
      $.export("$summary", `Successfully retrieved data for run with ID ${this.runId}.`);
    }

    return data;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
dbt ClouddbtappThis component uses the dbt Cloud app.
AccountaccountIdstringSelect a value from the drop down menu.
ProjectprojectIdstringSelect a value from the drop down menu.
EnvironmentenvironmentIdstringSelect a value from the drop down menu.
RunrunIdstringSelect a value from the drop down menu.
Include RelatedincludeRelatedstring[]Select a value from the drop down menu:jobtriggerenvironmentrepositoryrun_steps

Action Authentication

dbt Cloud uses API keys for authentication. When you connect your dbt Cloud account, Pipedream securely stores the keys so you can easily authenticate to dbt Cloud APIs in both code and no-code steps.

About dbt Cloud

dbt is an intuitive, collaborative platform that lets you reliably transform data using SQL and Python code.

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