HelpCrunch

One-stop platform to build strong customer relationships

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HelpCrunch API Integrations

Build and run workflows using the HelpCrunch API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpcrunch: {
      type: "app",
      app: "helpcrunch",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpcrunch.com/v1/organization`,
      headers: {
        Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
      },
    })
  },
})

Choose an API to Connect with HelpCrunch API

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24
of
2,000+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Salesforce (REST API)
Salesforce (REST API)
Web services API for interacting with Salesforce
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Snowflake
Snowflake
A data warehouse built for the cloud
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Example Use Cases

  • Automated Customer Onboarding Messages: Trigger a welcome message or email series from HelpCrunch when a new user is added to your CRM like Salesforce. This ensures immediate engagement with new prospects or customers.

  • Support Ticket Creation and Alerts: Create a HelpCrunch conversation as a support ticket when an issue is reported through a form submission on Typeform. Additionally, send Slack notifications to your support team to promptly address the ticket.

  • Sync User Profiles Across Platforms: Keep user data consistent by updating HelpCrunch profiles whenever a customer's information is changed in a connected app like Intercom or HubSpot. This ensures that all customer-facing teams have the most up-to-date information.

Add Attachment to Card via URL with Trello API on Chat Status Updated from HelpCrunch API
HelpCrunch + Trello
 
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Send message with Sendbird API on New Chat from HelpCrunch API
HelpCrunch + Sendbird
 
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Send POST Request with HTTP / Webhook API on New Chat from HelpCrunch API
HelpCrunch + HTTP / Webhook
 
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Bing Search with Autom API on Chat Status Updated from HelpCrunch API
HelpCrunch + Autom
 
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Find or Create Customer with HelpCrunch API on New Requests from HTTP / Webhook API
HTTP / Webhook + HelpCrunch
 
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Chat Status Updated from the HelpCrunch API

Emit new event when the status of a chat is updated. See the documentation

 
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New Chat from the HelpCrunch API

Emit new event when a new chat is created. See the documentation

 
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New Customer from the HelpCrunch API

Emit new event when a new customer is created. See the documentation

 
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Create Customer with the HelpCrunch API

Creates a new customer record within the Helpcrunch platform. See the documentation

 
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Find or Create Customer with the HelpCrunch API

Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation

 
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Authentication

HelpCrunch uses API keys for authentication. When you connect your HelpCrunch account, Pipedream securely stores the keys so you can easily authenticate to HelpCrunch APIs in both code and no-code steps.