HelpCrunch

One-stop platform to build strong customer relationships

Integrate the HelpCrunch API with the Twilio SendGrid API

Setup the HelpCrunch API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate HelpCrunch and Twilio SendGrid remarkably fast. Free for developers.

Add Email to Global Suppression with Twilio SendGrid API on Chat Status Updated from HelpCrunch API
HelpCrunch + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Chat from HelpCrunch API
HelpCrunch + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Customer from HelpCrunch API
HelpCrunch + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on Chat Status Updated from HelpCrunch API
HelpCrunch + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on New Chat from HelpCrunch API
HelpCrunch + Twilio SendGrid
 
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Chat Status Updated from the HelpCrunch API

Emit new event when the status of a chat is updated. See the documentation

 
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New Chat from the HelpCrunch API

Emit new event when a new chat is created. See the documentation

 
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New Customer from the HelpCrunch API

Emit new event when a new customer is created. See the documentation

 
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New Contact from the Twilio SendGrid API

Emit new event when a new contact is created

 
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New Events (Instant) from the Twilio SendGrid API

Emit new event when any of the specified SendGrid events is received

 
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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
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Create Customer with the HelpCrunch API

Creates a new customer record within the Helpcrunch platform. See the documentation

 
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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
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Find or Create Customer with the HelpCrunch API

Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation

 
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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

 
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Overview of HelpCrunch

The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.

Connect HelpCrunch

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpcrunch: {
      type: "app",
      app: "helpcrunch",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpcrunch.com/v1/organization`,
      headers: {
        Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
      },
    })
  },
})

Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.