Integrate the HelpCrunch API with the Microsoft Teams API

Setup the HelpCrunch API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate HelpCrunch and Microsoft Teams remarkably fast. Free for developers.

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Popular Ways to Connect HelpCrunch with Microsoft Teams#

Create Channel with Microsoft Teams API on Chat Status Updated from HelpCrunch API

HelpCrunch + Microsoft Teams

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Create Channel with Microsoft Teams API on New Chat from HelpCrunch API

HelpCrunch + Microsoft Teams

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Create Channel with Microsoft Teams API on New Customer from HelpCrunch API

HelpCrunch + Microsoft Teams

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Create Customer with HelpCrunch API on New Channel from Microsoft Teams API

Microsoft Teams + HelpCrunch

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Create Customer with HelpCrunch API on New Channel Message from Microsoft Teams API

Microsoft Teams + HelpCrunch

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Popular HelpCrunch and Microsoft Teams Triggers#

Chat Status Updated from the HelpCrunch API

Emit new event when the status of a chat is updated. See the documentation

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New Chat from the HelpCrunch API

Emit new event when a new chat is created. See the documentation

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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Customer from the HelpCrunch API

Emit new event when a new customer is created. See the documentation

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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Popular HelpCrunch and Microsoft Teams Actions#

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Create Customer with the HelpCrunch API

Creates a new customer record within the Helpcrunch platform. See the documentation

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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Find or Create Customer with the HelpCrunch API

Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Overview of HelpCrunch #

The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.

Connect HelpCrunch #

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpcrunch: {
      type: "app",
      app: "helpcrunch",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpcrunch.com/v1/organization`,
      headers: {
        Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
      },
    })
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

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