HelpCrunch

One-stop platform to build strong customer relationships

Integrate the HelpCrunch API with the Amazon SES API

Setup the HelpCrunch API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate HelpCrunch and Amazon SES remarkably fast. Free for developers.

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Create Email Template with Amazon SES API on Chat Status Updated from HelpCrunch API
HelpCrunch + Amazon SES
 
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Create Email Template with Amazon SES API on New Chat from HelpCrunch API
HelpCrunch + Amazon SES
 
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Create Email Template with Amazon SES API on New Customer from HelpCrunch API
HelpCrunch + Amazon SES
 
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Get Email Template with Amazon SES API on Chat Status Updated from HelpCrunch API
HelpCrunch + Amazon SES
 
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Get Email Template with Amazon SES API on New Chat from HelpCrunch API
HelpCrunch + Amazon SES
 
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Chat Status Updated from the HelpCrunch API

Emit new event when the status of a chat is updated. See the documentation

 
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New Chat from the HelpCrunch API

Emit new event when a new chat is created. See the documentation

 
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New Customer from the HelpCrunch API

Emit new event when a new customer is created. See the documentation

 
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Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

 
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Create Customer with the HelpCrunch API

Creates a new customer record within the Helpcrunch platform. See the documentation

 
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Get Email Template with the Amazon SES API

Get an email template. See the docs

 
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Find or Create Customer with the HelpCrunch API

Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation

 
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Send Email with the Amazon SES API

Send an email using Amazon SES. Supports simple email messaging. See the docs

 
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Overview of HelpCrunch

The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.

Connect HelpCrunch

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpcrunch: {
      type: "app",
      app: "helpcrunch",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpcrunch.com/v1/organization`,
      headers: {
        Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
      },
    })
  },
})

Overview of Amazon SES

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES

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module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})

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