with Help Scout and Weglot?
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Weglot API allows for real-time translation of website content, simplifying the process of making a website multilingual. On Pipedream, you can use the Weglot API to craft workflows that automate translation tasks, manage language databases, or even synchronize content across different platforms. This API could be a game changer for businesses looking to globalize their online presence without the manual overhead.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
weglot: {
type: "app",
app: "weglot",
}
},
async run({steps, $}) {
const data = {
"l_from": `en`,
"l_to": `fr`,
"words": [
{"w":"This is a blue car", "t": 1},
{"w":"This is a black car", "t": 1}
],
"request_url": `https://www.test.com`,
}
return await axios($, {
method: "post",
url: `https://api.weglot.com/translate`,
headers: {
"Content-Type": `application/json`,
},
params: {
api_key: `${this.weglot.$auth.api_key}`,
},
data,
})
},
})