What do you want to automate
with Help Scout and SuiteDash?
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Popular Ways to Connect Help Scout with SuiteDash#
Popular Help Scout and SuiteDash Triggers#
Emit new event when a conversation has its status updated. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Popular Help Scout and SuiteDash Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of SuiteDash#
The SuiteDash API lets you streamline business operations by automating tasks within SuiteDash, a platform designed for client management, project management, invoicing, and more. Leveraging this API in Pipedream, you can develop custom, serverless workflows. These can include syncing client data across platforms, automating project updates, or triggering event-based invoicing. The key here is to harness the data and actions available through the API to enhance efficiency and reduce manual workload.
Connect SuiteDash#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
suitedash: {
type: "app",
app: "suitedash",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.suitedash.com/secure-api/contacts`,
headers: {
"Accept": `application/json`,
"X-Public-ID": `${this.suitedash.$auth.public_id}`,
"X-Secret-Key": `${this.suitedash.$auth.secret_key}`,
},
})
},
})
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