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with Help Scout and SFTP (password-based auth)?

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Add Note to Conversation with Help Scout API on New Remote Directory Watcher from SFTP (password-based auth) API
SFTP (password-based auth) + Help Scout
 
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Create Customer with Help Scout API on New Remote Directory Watcher from SFTP (password-based auth) API
SFTP (password-based auth) + Help Scout
 
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Send Reply with Help Scout API on New Remote Directory Watcher from SFTP (password-based auth) API
SFTP (password-based auth) + Help Scout
 
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Upload File (Password Auth) with SFTP (password-based auth) API on New Agent Reply (Instant) from Help Scout API
Help Scout + SFTP (password-based auth)
 
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Upload File (Password Auth) with SFTP (password-based auth) API on New Customer Reply (Instant) from Help Scout API
Help Scout + SFTP (password-based auth)
 
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New Remote Directory Watcher (Password Auth) from the SFTP (password-based auth) API

Emit new events when files get created, changed or deleted from a remote directory. See the docs

 
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New Agent Reply (Instant) from the Help Scout API

Emit new event when an agent replies to a conversation.

 
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New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

 
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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

 
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New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

 
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Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

 
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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

 
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Upload File (Password Auth) with the SFTP (password-based auth) API

Uploads a file or string in UTF-8 format to the SFTP server. See the documentation

 
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Send Reply with the Help Scout API

Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation

 
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Integrate the Help Scout API with the SFTP (password-based auth) API
Setup the Help Scout API trigger to run a workflow which integrates with the SFTP (password-based auth) API. Pipedream's integration platform allows you to integrate Help Scout and SFTP (password-based auth) remarkably fast. Free for developers.

Overview of Help Scout

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of SFTP (password-based auth)

SFTP on Pipedream enables secure file management on remote servers directly from your workflows. Utilize this app to automate file uploads, downloads, and synchronization tasks between your systems and SFTP servers. Implement robust data pipelines or deploy content to web servers without manual intervention, all while maintaining a high level of security with password-based authentication.

Connect SFTP (password-based auth)

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module.exports = defineComponent({
  props: {
    sftp_password_based_auth: {
      type: "app",
      app: "sftp_password_based_auth",
    }
  },
  async run({steps, $}) {
    const Client = require('ssh2-sftp-client');
    
    const { 
      host,
      username,
      password,
    } = this.sftp_password_based_auth.$auth
    
    const config = {
      host,
      username,
      password,
    }
    
    const sftp = new Client()
    
    await sftp.connect(config)
    this.cwd = await sftp.cwd();
    return await sftp.end();
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
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Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo