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with Help Scout and Productboard?
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Popular Ways to Connect Help Scout with Productboard#
Popular Help Scout and Productboard Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Help Scout and Productboard Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Productboard#
The Productboard API offers a way to extend the capabilities of Productboard, a product management platform that helps teams organize and prioritize user feedback and feature requests. By leveraging this API on Pipedream, you can automate repetitive tasks, sync data across various apps, and create custom integrations to streamline your product management process. This can include automating feedback collection, updating roadmaps, or coordinating cross-functional team efforts.
Connect Productboard#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
productboard: {
type: "app",
app: "productboard",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.productboard.com/features`,
headers: {
Authorization: `Bearer ${this.productboard.$auth.api_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies