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with Help Scout and Microsoft Outlook?
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Popular Ways to Connect Help Scout with Microsoft Outlook#
Popular Help Scout and Microsoft Outlook Triggers#
Emit new event when a conversation has its status updated. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Help Scout and Microsoft Outlook Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Adds a label/category to an email in Microsoft Outlook. See the documentation
Suspend the workflow until approved by email. See the documentation
Creates a new customer record in Help Scout. See the documentation
Add a contact to the root Contacts folder, See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Microsoft Outlook#
The Microsoft Outlook API on Pipedream allows you to automate email-related tasks, manage calendars, and handle contacts effortlessly. With the API, you can trigger workflows on new emails, send emails programmatically, and synchronize calendars across platforms, among other functions. Pipedream's serverless platform facilitates the connection between Outlook and a myriad of other apps for efficient automation workflows.
Connect Microsoft Outlook#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_outlook: {
type: "app",
app: "microsoft_outlook",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_outlook.$auth.oauth_access_token}`,
},
})
},
})
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