What do you want to automate
with Help Scout and Insighto.ai?
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Popular Ways to Connect Help Scout with Insighto.ai#
Popular Help Scout and Insighto.ai Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a new contact is created in Insighto AI. See the documentation
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Help Scout and Insighto.ai Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Adds a text blob into an existing data source. See the documentation
Creates a new customer record in Help Scout. See the documentation
Creates a new contact within the system. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Insighto.ai#
Insighto.ai offers a powerful API for tapping into advanced analytics and AI capabilities. With Insighto.ai, you can enrich your business data with AI-driven insights, perform sentiment analysis, and automate responses based on customer interaction patterns. Leveraging this API on Pipedream allows you to integrate these capabilities seamlessly with other apps to create dynamic, data-driven workflows that can automate processes, enhance customer interactions, and drive decision-making with real-time analytics.
Connect Insighto.ai#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
insighto_ai: {
type: "app",
app: "insighto_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.insighto.ai/api/v1/user`,
headers: {
"accept": `application/json`,
},
params: {
api_key: `${this.insighto_ai.$auth.api_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies