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with Help Scout and Go?
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Popular Help Scout and Go Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Popular Help Scout and Go Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Run any Go code and use any Go package available with a simple import. Refer to the Pipedream Go docs to learn more.
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Go#
You can execute custom Go scripts on-demand or in response to various triggers and integrate with thousands of apps supported by Pipedream. Writing with Go on Pipedream enables backend operations like data processing, automation, or invoking other APIs, all within the Pipedream ecosystem. By leveraging Go's performance and efficiency, you can design powerful and fast workflows to streamline complex tasks.
Connect Go#
package main
import (
"fmt"
pd "github.com/PipedreamHQ/pipedream-go"
)
func main() {
// Access previous step data using pd.Steps
fmt.Println(pd.Steps)
// Export data using pd.Export
data := make(map[string]interface{})
data["name"] = "Luke"
pd.Export("data", data)
}Trusted by 1,000,000+ developers from startups to Fortune 500 companies