Integrate the Help Scout API with the Formatting API

Setup the Help Scout API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Help Scout and Formatting remarkably fast. Free for developers.

Popular Help Scout and Formatting Actions#

[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

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[Data] Parse JSON with the Formatting API

Parse a JSON string

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[Date/Time] Add/Subtract Time with the Formatting API

Add or subtract time from a given input

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[Date/Time] Compare Dates with the Formatting API

Get the duration between two dates in days, hours, minutes, and seconds along with checking if they are the same.

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[Date/Time] Format with the Formatting API

Format a date string to another date string

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Overview of Help Scout#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Formatting#

export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})