Integrate the Help Scout API with the Formatting API

Setup the Help Scout API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Help Scout and Formatting remarkably fast. Free for developers.

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Popular Ways to Connect Help Scout with Formatting#

[Data] Convert JSON to String with Formatting API on New Conversation Assigned (Instant) from Help Scout API

Help Scout + Formatting

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[Data] Convert JSON to String with Formatting API on New Conversation Created (Instant) from Help Scout API

Help Scout + Formatting

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[Data] Convert JSON to String with Formatting API on New Customer Added (Instant) from Help Scout API

Help Scout + Formatting

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[Data] Parse JSON with Formatting API on New Conversation Assigned (Instant) from Help Scout API

Help Scout + Formatting

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[Data] Parse JSON with Formatting API on New Conversation Created (Instant) from Help Scout API

Help Scout + Formatting

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Popular Help Scout and Formatting Triggers#

New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

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New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

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Popular Help Scout and Formatting Actions#

Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

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[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

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[Data] Parse JSON with the Formatting API

Parse a JSON string

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[Date/Time] Add/Subtract Time with the Formatting API

Add or subtract time from a given input

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Overview of Help Scout#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Formatting#

export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})

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